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My only concern is that the USB cable is extremely thin and I worry about the long term durability. If I have issues with the durability I will update this review but right now this thing works great. On my old speakerphone I had to wait for people to finish talking before my microphone would recognize my voice. The device appears to be full duplex as well meaning I can talk and hear at the same time. There were no drivers to install and once I plugged in the USB, Communicator immediately recognized the device. I have been using the Polycom CX100 for about a week now to talk to colleagues using Microsoft Office Communicator 2007 R2 and the sound quality is amazing. I work from home so this thing is going to save me some serious money off my phone bill. This thing lets me cut right in to the conversation which is a huge plus on multiple attendee conference calls.
I make about 50% of my voice calls using the CX100 instead of my convential desk phone. The convenience of the CX100 makes sense in the office too. When I need privacy, I plug my iPod earbuds into the headphone jack on the side of the CX100. (I saw someone with one and decided to buy one for myself). I prefer using the CX100 instead of a bluetooth headset because it offers better 'mobility' around my hotel room than a bluetooth headset - I can shave, get dressed,pack my bag, all while listening to an early morning conference call - without worrying if I'm going to knock an earbud out and into the sink (or worse, the toilet). The CX100 also has the advantage of allowing you to answer an incoming call directly on the CX100 without having to rearrange you PC desktop to find the MOC window to click answer.
There are mute and volume control buttons on the CX100 too. The newer CX-100 is designed to be used with Microsoft's Office Communicator 2007 (MOC) client. I travel frequently and utilize my CX-100 with MOC and other VoIP soft-clients when I'm in the hotel, airport lounges, Starbucks stores, etc. The noise cancelling on the CX100 is outstanding. This is the best $115 bucks you can spend on a PC VoIP accessory. Since Polycom came out with C100S for Skype over a year ago, the "Polycom Communicator" has been a viral-marketing sucess story.
The sound quality rivals Polycom's high-end, star-shaped conference room phones but with the convenience of a truly portable device. While a lot of laptops are supporting higher quality microphones and speakers, they have some serious drawbacks - namely picking up typing sounds off of the keyboard - not very 'con-call friendly'.
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